- How can I order and install T.Rex as an internal employee from ZF?
-
There are two options:
a) Installation of T.Rex on a ZF-PC within Germany
In Germany, the software will be ordered either through the catalog of the "IT Self Service Portal" or the competent PC Coordinator. That varies from location to location. For example in Friedrichshafen T.Rex must be ordered via the relevant competent PC Coordinator.
Whether you can order at your location via the catalog or the PC Coordinator, you will see in the "IT Self Service Portal".
If you select „IT Service Endgeräte/Zusatzbeschaffung/Software“, a popup window with the information will appear: http://it-self-services.zf-world.com
There will be available to versions of T.Rex. You have to order the version ZF T.Rex 2.1.
b) Installation of T.Rex on a ZF-PC outside of Germany
Open the ZF Intranet: http://www.zf-world.com/ml/index.html
Afterwards, click on “ZF-Links“ and choose [IT-Topics]. Open the following form by clicking on “via intranet form”:
Now choose the option [Standard] and enter the short text [Kurztext] as follows:
• Installation of proprietary software from ZF "ZF T.Rex 2.1".
Finally, click on [Save] and wait for the instructions of your IT-Responsible.
When T.Rex could be successfully installed,
When T.Rex is successfully installed you can login. With regard to the login please s. topic: login above.
The FAQs are written by the T.Rex Team (January 2015). Unfortunately we do not receive any information about links which have been changed. In case any link does not work please contact us.
Contact: (click on the following blue text) T [dot] RexTeam [at] zf [dot] com
- How can I order and install T.Rex as an employee of a private ZF Services?
-
Download the productive version using the following link:
http://download.s-m-c.de/zf/TRex_Prod.zip
On the appearing window you will be asked to log in with a user name and a password.
For the credentials
please ask the T.Rex Team.Maybe you have to do this login twice. In the query that appears afterwards, click the [Save] button.
Attention! Save the downloaded file “T.Rex.zip“ in an arbitrary directory on your local hard drive "c: \", for example in "c: \ user".
It is only important that you have write permission to this directory.
Unzip the file "T.Rex.zip" in the chosen directory on your local hard drive. Normally you just have to double-click on the zip file. Select the option "Extract".
Attention! In case, you cannot save the file "T.Rex.zip" or you cannot find it after extraction the extracted files on your hard disk, repeat the process and chose “Open” in the dialogue (not “Save”). Then extract the folder T.Rex straight out of the opened zip file into any directory.of your hard disk.
Open Windows Explorer (not Internet Explorer) and choose the extracted directory "T.Rex". It contains 2 sub directories "Bin" and "Datenbank".
Choose the directory „Bin“. There you will find the file "T.Rex.exe" (see following illustration). Unless in Windows Explorer the file extensions are not displayed: It is the file with the dinosaur icon.
Click the file "T.Rex.exe" with the right mouse button, select the pop-up menu. Select "Send to ..." and then "(create shortcut) Desktop", see the following illustration.
Close the Windows Explorer and go to your desktop. Open T.Rex by double-click the T.Rex icon.
Probably this window will show up. Please click on „execute/fullfil“:
If your computer has the necessary equipment to T.Tex then maybe a window like the one in the following figure appears. Then there is a new version that is installed first auomaticly. Wait for the installation!
When T.Rex could be successfully installed, please contact the T.Rex Administrator. Afterwards, you will receive your login data via email (s. topic: login above).
Contact: (click on the following blue text) T [dot] RexTeam [at] zf [dot] com
- How do I proceed after T.Rex has been successfully installed?
-
If the installation was successful, then the interrogation "Synchronize?" appears. Confirm by clicking the “OK“ button.
This requires an internet connection!
If the requisition „Synchronize?“ doesn’t appear, the installation is not correct.
Now you are asked to fill in the login data:
Please fill in your log in data.
Extranet User:
User name: Z-Number
Password: Through the registration web page (first temporary password and afterwards with a regular password)
Extern User with VPN Token:
User name: Z-Number
Password: EMEA Password which you have been given by your ZF contact person
Intern User:
User name: Z-Number
Password: Windows password
Please confirm your entries by clicking the button „OK“. - How to apply T.Rex for user with a SISA-Extranet access
-
User with a SISA access can order T.Rex in the following way:
1. 1. Open the website ZF Registration: https://regapp.zf.com/zfRegApp/auth/home.jsf
2. Login with your SISA user name and your SISA password
If you don`t know your password or the password is not valued, click here: https://pwdreset.zf.com
3. Click on the link in the topic “My Services”.
4. Set a check mark for T.Rex in the category “Other”. After that click on the button “Dienste anfordern” on the site below.
- How can I register for the first time as an external user for T.Rex?
-
First, make sure that you get the installation file of the T.Rex Team.
As a first step: Please install T.Rex on your computer.
To register as an external user, please follow these steps:
Therefore click to the following link: https://regapp.zf.com
Please indicate your full personal details, company and services.
The red marked fields with an asterisk are mandatory and must be filled in. (example: Screenshot)
- How can I request, change or reset my password for T.Rex as an external user?
-
Because of the new security standard of the ZF informatics, in the future you can request, change or reset your password for T.Rex by yourself.
Your password can no longer be changed by a third party.
1. Click on the following link to request your personal initial password or to request it at a later date: https://pwdreset.zf.com
2. Your browser will open a page. Enter your user name, your e-mail address, as well as the displayed security code, and click on "Send".
You will now receive a new e-mail with a link (if required, check your spam folder).
3. By clicking on the link, a new website opens displaying the password for your initial registration.
Please note: This link can only be retrieved once and is valid for 15 minutes! In case the link has expired, please request a new e-mail by clicking on "Reset password" (See point 1-3 above).
4. Log in with your user name and the new initial password in the T.Rex application.
5. After your registration has been accepted, you are asked to enter a new regular password.
Attention:
1. Please note that you can request or change your password only once within 24 hours.
2. The initial password will be very complicated. Therefore I recommend to use Strg + C to copy and paste the initial password.
- Why am I only able to use the offline-application (or respectively the online-application)?
-
This happens when the personal settings have been changed. To be able to choose between online and offline application in the login window again,
go to [File] and click on the Icon [myT.Rex].
Then go to the subject area “Online/Offline“ and choose the Default-Setting [Offline and online, start with Offline (default)]. Finally, click on [save].
After quitting and reopening the program, you can choose as usual between online and offline application in the login screen again.
We strongly recommend to use the offline application.
- When do I use the offline or online application in T.Rex?
-
The clear recommendation is to use only the offline mode (faster, more comfortable and safer than the online mode).
The online application should only be used by users that never insert new data, but occasionally require analyses or evaluations from T.Rex.
In the Login screen you have the choice to register online or offline (Dropdown below [Password]). - Why does a red error message appear during the Synchronization process?
-
In case that you receive a red error message, you probably do not have network connection and thus, your computer is not able to communicate with the ZF-Server. Please first make sure that your computer is connected to the ZF network.
If there is no connection available, please ensure that your computer restores a network connection and then synchronize again.
In rare cases there is a problem with the ZF Server.
In this case please contact the T.RexTeam.
Contact: (click on the following blue text) T [dot] RexTeam [at] zf [dot] com
- How do I proceed if a yellow error report appears after the Synchronization process?
-
Please synchronize one more time and the error report will disappear. If the error report still occurs, contact the T.RexTeam.
Contact: (click on the following blue text) T [dot] RexTeam [at] zf [dot] com
- Why does the status bar on the lower left turn red?
-
If T.Rex has not been synchronized for more than a week, the status bar flash up on the lower left of the standard view.
(Note: If you have not synchronized for more than a month, only the button [synchronization] is active.
After the synchronization all features in the new T.Rex session are available again.
- When and how often do I have to synchronize the data set in T.Rex?
-
If you use T.Rex in the offline mode:
• If you are an intense user of T.Rex, you should synchronize on a daily basis
• Otherwise a synchronization at least 1x per week
Thus, it allows you and your colleagues to have constant access to a current data set. - When and how often do I have to compress in T.Rex?
-
Our recommendation:
• Intensely users should compress once per month
• Occasional users should compress once per half-year
Note: The underlying data bank in T.Rex is a Microsoft Access data bank. This will bloats up over time, thus T.Rex become slower and will cost storage space. - Is it possible to recover accidently deleted data in T.Rex?
-
Yes, this is partly possible in T.Rex. If you want to recover deleted data, you´ll find it in the recycle which you´ll find under the tab [file].
It needs to be considered, that the content of single cells cannot be recovered; only the deletion of complete data sets. I.e. if a cell is deleted, the content is lost, if a whole data set is deleted, it can be found in the recycle.
The recycle bin function only exists for the end customer modules bus, trucks, OEM, market data, tender and targets/budgets. The recycle bin does not exist for the functions under the tabs file, master data and tools.
Note: The recycle bin will be emptied automatically after exiting a T.Rex session in order to avoid unnecessary accumulation of data waste. I.e. if a T.Rex session is finished, deleted data cannot be recovered. - Who is accredited to edit market data/targets/budgets in T.Rex?
-
The rights to edit are held by the respective country director.
For the market data and for targets/budgets/postings the users have different user-rights which are shown in the following tables:
Writing rights and reading rights targets/budgets/postings/market data
Country Director
TU/TTI/TTM/TTS/TTMS Local sales Serial sales End customer sales national Aims write write read Budgets write write read Bookings write write read Market data read write write
Neuanlage von Ziele/Budgets/Buchungen/Marktdaten
Country Director
TU/TTI/TTM/TTS/TTMS Local sales Serial sales End customer sales national Aims yes yes no Budgets yes yes no Bookings yes yes no Market data no yes no
Thus, if you want to add e.g. current market data to the system, please contact the country director (end customer sales).
If you cannot find out the respective country director, please ask a T.Rex administrator.
Contact: (click on the following blue text) T [dot] RexTeam [at] zf [dot] com
- Is there a directory for all transmission-abbreviations in T.Rex?
-
Yes, this can be found under the tab [Tools] where the icon [transmission type] can be found. There are all abbreviations briefly described.
- How can I add a new city in T.Rex?
-
To add a new city in T.Rex, click to the end customer menu on the button [new city]
Now enter the new name of the city including the respective country or province. Afterwards it is important to save the new data by using the disk icon. If you select the new city in the tender menu, you`ll also find the new end customer in the next dropdown menu. - Why are some fieldnames highlighted in bold blue in T.Rex?
-
Duty fieldnames are marked highlighted in bold blue in T.Rex. All duty fields need to be filled in before a new data set can be saved.
Otherwise a respective error prompt will appear.
